How to temove unvonted mail from optus provider
The frustration of unwanted mail from your internet service provider! Here are some steps to help you remove unwanted mail from Optus:
Method 1: Contact Optus Customer Service
- Call Optus Customer Service on 133 937 (from your Optus mobile or landline) or 1800 800 689 (from a non-Optus phone).
- Explain the issue to the customer service representative and ask to be removed from their marketing list.
- Provide your name, address, and account details (if you have an active account).
- The representative should be able to remove your details from their marketing list.
Method 2: Optus Online Account Management
- Log in to your Optus online account using your username and password.
- Click on "My Account" or "Account Management" and then select "Contact Preferences".
- Look for the "Marketing Preferences" or "Communication Preferences" section.
- Update your preferences to opt-out of receiving marketing emails, SMS, or mail.
- Save your changes.
Method 3: Email Optus Customer Service
- Send an email to optus.com.au/contact-us with the following details:
- Your name and address
- A clear request to be removed from their marketing list
- Your account details (if you have an active account)
- Attach a copy of your ID (e.g., driver's license) to verify your identity (optional but recommended).
Additional Tips
- If you're receiving unwanted mail from Optus, you can also contact the Australian Communications and Media Authority (ACMA) to report the issue.
- Be aware that Optus may still send you important notifications, such as billing or service updates, even if you opt-out of marketing communications.
- If you're experiencing persistent issues with unwanted mail, you may want to consider contacting the Australian Competition and Consumer Commission (ACCC) for further assistance.
Remember to be patient and persistent when trying to remove your details from Optus's marketing list. It may take some time and effort, but you should be able to resolve the issue eventually.