How to write a reactivation mail
A reactivation email is a type of email that is sent to inactive subscribers or customers with the goal of re-engaging them with your brand or service. Here are some tips on how to write a effective reactivation email:
Subject Line:
- Keep it short and attention-grabbing
- Use a sense of urgency or a question to encourage the reader to open the email
- Example: "We Miss You! Reactivate Your Account Today"
Introduction:
- Start with a personalized greeting, addressing the subscriber by name
- Acknowledge their inactivity and express your desire to re-engage with them
- Example: "Hi [Name], we've noticed that you haven't been active on our platform for a while, and we miss having you around!"
Body:
- Provide a clear reason for the email, e.g. "We want to make sure you're getting the most out of our service"
- Highlight the benefits of reactivating their account, e.g. "You'll get access to new features, exclusive content, and priority support"
- Include a call-to-action (CTA) to encourage them to take action, e.g. "Click here to reactivate your account and get started again"
- Keep the tone friendly and non-spammy
Call-to-Action (CTA):
- Make the CTA clear and prominent
- Use action-oriented language, e.g. "Reactivate Now", "Get Started Again", or "Resubscribe Today"
- Use a sense of urgency, e.g. "Limited time offer: reactivate your account by [date] to get [bonus]"
Closing:
- Express your appreciation for their past engagement and your desire to have them back
- End with a positive note, e.g. "We're looking forward to having you back on board!"
Example Email:
Subject: We Miss You! Reactivate Your Account Today
Hi [Name],
We've noticed that you haven't been active on our platform for a while, and we miss having you around! We want to make sure you're getting the most out of our service, and we're excited to offer you a special reactivation deal.
By reactivating your account, you'll get access to new features, exclusive content, and priority support. Plus, you'll be able to catch up on all the latest updates and news from our community.
Click here to reactivate your account and get started again: [CTA button]
This offer is only valid for a limited time, so don't miss out! Reactivate your account by [date] to get [bonus].
We're looking forward to having you back on board!
Best regards, [Your Name]
Best Practices:
- Segment your email list to target inactive subscribers who are most likely to reactivate
- Use a clear and concise subject line and email body
- Make the CTA prominent and easy to click
- Use a sense of urgency to encourage the subscriber to take action
- Keep the tone friendly and non-spammy
- Monitor the performance of your reactivation email and adjust your strategy accordingly