Ikea return by mail
The convenience of shopping from the comfort of your own home! IKEA does offer a return by mail option for some of their products. Here's what you need to know:
Eligibility:
- Not all IKEA products are eligible for return by mail. Check the product description or packaging for the "Return by Mail" logo.
- Some products, like furniture, may require a return to an IKEA store or a designated return location.
Return Process:
- Check the product's return policy: Before initiating a return, ensure you understand the product's return policy, including any restocking fees or conditions.
- Gather the necessary information: You'll need the product's order number, your name, and the reason for the return.
- Print a return label: Go to IKEA's website, log in to your account, and follow the instructions to print a return label.
- Pack the product carefully: Ensure the product is in its original packaging, if possible, and include all original accessories and documentation.
- Ship the product: Attach the return label to the outside of the package and ship it back to IKEA using a trackable shipping method.
Return by Mail Fees:
- IKEA may charge a restocking fee for returns, which varies by product.
- You're responsible for the cost of return shipping, unless the product is defective or was sent in error.
Tips and Considerations:
- Before initiating a return, ensure you have a valid reason for the return, as outlined in IKEA's return policy.
- Keep the original packaging and accessories, as these may be required for a successful return.
- If you're returning a product due to a defect or error, you may need to provide additional documentation or photos to support your claim.
To initiate a return by mail, visit IKEA's website, log in to your account, and follow the instructions for returning a product. If you have any questions or concerns, you can also contact IKEA's customer service team for assistance.