Imap mail.outlook not responding iphone

The frustration of a non-responsive email app!

If IMAP (Internet Message Access Protocol) is not responding on your iPhone with Outlook, here are some troubleshooting steps to help you resolve the issue:

  1. Check your internet connection: Ensure that your iPhone has a stable internet connection. Restart your router, modem, or mobile data connection if necessary.
  2. Restart Outlook: Close and reopen the Outlook app. Sometimes, a simple restart can resolve the issue.
  3. Check your account settings: Ensure that your Outlook account settings are correct. Go to Settings > [your name] > Passwords & Accounts > Outlook, and verify that your username, password, and server settings are accurate.
  4. Disable and re-enable IMAP: Go to Settings > [your name] > Passwords & Accounts > Outlook, and toggle off IMAP. Wait for 10 seconds and then toggle it back on.
  5. Clear Outlook cache: Clear the Outlook cache by going to Settings > [your name] > Storage & iCloud Usage > Manage Storage > Show All Files > Outlook. Delete any unnecessary files and data.
  6. Check for updates: Ensure that your iPhone and Outlook app are up-to-date. Go to Settings > General > Software Update to check for iOS updates, and go to the App Store to check for Outlook updates.
  7. Reset network settings: Reset your network settings by going to Settings > General > Reset > Reset network settings. This will reset your Wi-Fi, Bluetooth, and other network settings to their default values.
  8. Check for Outlook server issues: Visit the Microsoft Outlook server status page to see if there are any known issues or outages affecting your account.
  9. Try a different email account: If you have multiple email accounts set up on your iPhone, try switching to a different account to see if the issue persists.
  10. Contact Microsoft Support: If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance.

If you're still experiencing issues, you may want to consider resetting your iPhone or seeking further assistance from Apple Support or a professional IT expert.