Imap mail.outlook.com is not responding iphone

Frustrating!

If imap.mail.outlook.com is not responding on your iPhone, here are some troubleshooting steps to help you resolve the issue:

  1. Check your internet connection: Ensure that your iPhone has a stable internet connection. Try restarting your iPhone or checking your internet connection on another device to rule out any network issues.
  2. Outlook server settings: Double-check your Outlook server settings on your iPhone. Go to Settings > [your name] > Passwords & Accounts > Outlook, and ensure that the server settings are correct:
    • Server: imap.mail.outlook.com
    • Port: 993 (or 143 for IMAP)
    • Username: Your Outlook email address
    • Password: Your Outlook password
  3. IMAP settings: Make sure IMAP is enabled on your Outlook account. Go to the Outlook website, sign in, and navigate to Settings > View all Outlook settings > Mail > Sync email > IMAP. Ensure that IMAP is enabled.
  4. Outlook app settings: Try resetting the Outlook app settings on your iPhone. Go to Settings > [your name] > Passwords & Accounts > Outlook, and tap "Reset" next to "Outlook".
  5. Check for server issues: Sometimes, Outlook's servers might be experiencing issues. Try checking the Microsoft Outlook Server Status page to see if there are any known issues.
  6. Disable and re-enable IMAP: Try disabling IMAP on your iPhone and then re-enabling it. Go to Settings > [your name] > Passwords & Accounts > Outlook, and toggle off "IMAP" and then toggle it back on.
  7. Clear cache and data: Clear the cache and data for the Outlook app on your iPhone. Go to Settings > [your name] > Storage & iCloud Usage > Manage Storage > Show all files, and find the Outlook app. Tap "Edit" and then "Clear Documents and Data".
  8. Update the Outlook app: Ensure that you're running the latest version of the Outlook app on your iPhone. Go to the App Store, search for "Outlook", and update the app if necessary.
  9. Contact Microsoft Support: If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance.

If you're still experiencing issues, you can try using the Outlook app on another device or browser to see if the problem is specific to your iPhone or a general Outlook issue.