Internode email sample

Here is a sample email that you can use as a template when contacting Internode, an Australian internet service provider:

Subject: [Your Issue/Query]

Dear Internode Support Team,

I am writing to [briefly describe the issue or query you have]. I am experiencing [specific problem or error message].

My account details are as follows:

• Account name: [Your account name]
• Email address: [Your email address]
• Phone number: [Your phone number]

I have tried [any troubleshooting steps you have taken so far] but the issue persists. I would greatly appreciate it if you could assist me in resolving this matter as soon as possible.

If you require any additional information from me, please let me know. I am available to provide any necessary details.

Thank you for your time and assistance.

Sincerely,

[Your Name]

Additional Tips:

• Be clear and concise in your email, stating the issue or query you have in the subject line and the body of the email.
• Provide as much detail as possible about the issue, including any error messages or symptoms you are experiencing.
• Include your account details, such as your account name, email address, and phone number, to help the support team quickly identify your account.
• Be polite and courteous in your email, as this will help to ensure a prompt and helpful response from the support team.

Here is an example of what the email might look like:

Subject: Unable to access email account

Dear Internode Support Team,

I am writing to report that I am unable to access my email account. I am receiving an error message that says "Invalid username or password" when I try to log in.

My account details are as follows:

• Account name: John Smith
• Email address: [email protected]
• Phone number: 0412 345 678

I have tried resetting my password and checking my account settings, but the issue persists. I would greatly appreciate it if you could assist me in resolving this matter as soon as possible.

If you require any additional information from me, please let me know. I am available to provide any necessary details.

Thank you for your time and assistance.

Sincerely,

John Smith