Iphone and ipad not receiving emails
Frustrating! Let's troubleshoot the issue together. Here are some steps to help you resolve the problem of your iPhone and iPad not receiving emails:
Check your email account settings
- Ensure your email account settings are correct on both devices. Go to Settings > [your name] > Passwords & Accounts > [your email account].
- Verify that your email account is set up correctly, including the username, password, and server settings.
Check your internet connection
- Make sure your iPhone and iPad are connected to a stable internet network.
- Restart your router and modem to ensure a fresh connection.
Check your email provider's status
- Visit your email provider's website or social media page to see if there are any known outages or issues.
- Check your email provider's status page or Twitter account to see if there are any reported issues.
Check your email account's settings on the email provider's website
- Log in to your email provider's website and check your account settings.
- Ensure that your account is not suspended or blocked.
- Check your account's settings for any issues with the email client or app.
Check for email client or app issues
- Try using a different email client or app on your iPhone and iPad to see if the issue is specific to the current app.
- Check for updates to the email client or app and install any available updates.
Check for junk or spam filters
- Check your email account's junk or spam filters to see if they are blocking emails.
- Whitelist the sender's email address to ensure that emails from that address are not marked as spam.
Reset your email account settings
- Go to Settings > [your name] > Passwords & Accounts > [your email account] and tap "Reset Password".
- Enter your Apple ID password to confirm the reset.
Reset your iPhone and iPad
- Restart your iPhone and iPad to see if the issue resolves itself.
- If the issue persists, try resetting your iPhone and iPad to their factory settings.
Contact your email provider's support
- If none of the above steps resolve the issue, contact your email provider's support team for further assistance.
- Provide them with detailed information about the issue, including any error messages you may have received.
I hope these steps help you resolve the issue with your iPhone and iPad not receiving emails.