Iphone outlook app not showing all emails

Frustrating! If the iPhone Outlook app is not showing all your emails, there are a few troubleshooting steps you can try to resolve the issue:

  1. Check your account settings: Ensure that your Outlook account is set up correctly on your iPhone. Go to Settings > [your name] > iCloud > Outlook, and make sure that the account is enabled and the settings are correct.
  2. Sync your account: Try syncing your Outlook account on your iPhone. Go to Settings > [your name] > iCloud > Outlook, and toggle the switch next to "Sync" to the "On" position.
  3. Check your email filters: Outlook allows you to set up filters to manage your emails. Check if you have any filters set up that might be hiding certain emails. Go to the Outlook app > Settings > Filters, and review your filters to ensure they're not hiding any emails.
  4. Check your email folders: Make sure that you're checking the correct email folder. Outlook has multiple folders, such as Inbox, Sent, and Junk. Check if the emails you're missing are in a different folder.
  5. Clear cache and data: Clearing the cache and data of the Outlook app might resolve the issue. Go to Settings > [your name] > Storage & iCloud Usage > Manage Storage > Show All Files, and find the Outlook app. Tap "Edit" and then "Offload App" to clear the cache and data.
  6. Check for server issues: Sometimes, server issues can cause emails to not sync properly. Check the Outlook server status page to see if there are any known issues.
  7. Update the Outlook app: Ensure that you're running the latest version of the Outlook app. Go to the App Store, search for Outlook, and update the app if an update is available.
  8. Reset the Outlook app: If none of the above steps work, try resetting the Outlook app. Go to Settings > [your name] > Storage & iCloud Usage > Manage Storage > Show All Files, and find the Outlook app. Tap "Edit" and then "Reset App" to reset the app to its default settings.
  9. Contact Outlook support: If none of the above steps resolve the issue, you can contact Outlook support for further assistance.

If you're still experiencing issues, you can also try using the Outlook web app or the Outlook desktop app to see if the issue is specific to the iPhone app.