Is hesta mail about insurance cover lapsing a scam letter

Hesta (Health Employees Superannuation Trust Australia) is a reputable Australian superannuation fund, and it's unlikely that they would send out scam letters.

However, it's possible that you may have received a phishing email or a scam letter claiming to be from Hesta, trying to trick you into revealing sensitive information or clicking on malicious links.

Here are some red flags to watch out for:

  1. Urgency: Scammers often try to create a sense of urgency to prompt you into taking action. If the email or letter is trying to scare you into taking immediate action, it's likely a scam.
  2. Poor grammar and spelling: Legitimate organizations like Hesta typically have professional communication, so if the email or letter has poor grammar and spelling, it's likely a scam.
  3. Unsolicited contact: Hesta would not contact you out of the blue to inform you about insurance cover lapsing. If you're a Hesta member, you would have received regular updates and communications from them.
  4. Request for personal information: Legitimate organizations like Hesta would never ask you to provide sensitive information, such as your password, credit card details, or personal identification numbers, via email or phone.

If you're unsure about the authenticity of the email or letter, you can:

  1. Contact Hesta directly: Reach out to Hesta's customer service team to verify the legitimacy of the communication. You can find their contact details on their website.
  2. Check your account: Log in to your Hesta account to verify if there are any outstanding issues or notifications related to your insurance cover.
  3. Report the scam: If you're certain that the email or letter is a scam, report it to the Australian Competition and Consumer Commission (ACCC) or the Australian Securities and Investments Commission (ASIC).

Remember, it's always better to err on the side of caution when dealing with unsolicited communications. If you're unsure, don't take any action, and don't provide any personal information.