Is telstra closing down bigpond email

The nostalgia of BigPond email!

According to Telstra's official announcements and customer support pages, BigPond email is indeed being phased out. Here's what you need to know:

  1. Migration to Outlook: Telstra is migrating BigPond email accounts to Microsoft Outlook. This means that existing BigPond email accounts will be converted to Outlook accounts, and users will need to access their email using the Outlook app or web portal.
  2. Closure of BigPond email services: Telstra has announced that it will be closing down BigPond email services on June 30, 2023. After this date, BigPond email accounts will no longer be accessible, and users will need to use their Outlook accounts to access their email.
  3. What happens to my BigPond email account?: If you have a BigPond email account, you'll need to take action to migrate to Outlook. Telstra will automatically migrate your email account to Outlook, but you'll need to:
    • Update your email client or app to use the Outlook login credentials.
    • Update any email aliases or forwarding rules.
    • Update any email clients or apps that use your BigPond email account.
  4. What if I don't want to migrate to Outlook?: If you don't want to migrate to Outlook, you can choose to close your BigPond email account. However, please note that this will mean you'll no longer have access to your email account, and any emails or data stored in your account will be lost.

To prepare for the transition, Telstra recommends that you:

If you have any questions or concerns about the migration process, you can contact Telstra's customer support team for assistance.