Iwork for icloud mail

You work for iCloud Mail, which is a popular email service provided by Apple. As an employee of iCloud Mail, you likely have a deep understanding of the service and its features.

Can you tell me a bit more about your role and what you do on a daily basis? Are you involved in customer support, development, or something else entirely?

Also, what do you think are some of the most common issues or questions that iCloud Mail users have, and how do you help resolve them?