Jpay how to send email to inmate
JPay is a popular service that allows you to send emails to inmates in correctional facilities. Here's a step-by-step guide on how to send an email to an inmate using JPay:
Prerequisites:
- You need to have a JPay account. If you don't have one, you can create an account on the JPay website.
- You need to know the inmate's name, ID number, and the facility where they are housed.
Sending an Email to an Inmate using JPay:
- Log in to your JPay account on the JPay website or mobile app.
- Click on the "Send Email" button.
- Enter the inmate's name and ID number in the search bar. You can also select the facility where the inmate is housed from the dropdown menu.
- Select the inmate's name from the search results.
- Compose your email message in the text box. You can include up to 13,000 characters (about 2-3 pages of text).
- You can also attach a file to your email, such as a photo or document. The file size limit is 10MB.
- Review your email message and attachments to ensure everything is correct.
- Click the "Send" button to send the email to the inmate.
Tips and Reminders:
- JPay emails are subject to monitoring and review by correctional facility staff.
- Inmates may not be able to respond to your email immediately, as they may have limited access to email or may be in a situation where they cannot respond.
- JPay emails are typically delivered within 24-48 hours, but delivery times may vary depending on the facility and the inmate's access to email.
- You can track the status of your email on the JPay website or mobile app.
- JPay offers a "Priority" email service for an additional fee, which guarantees delivery within 24 hours.
Fees:
- JPay charges a fee for sending emails to inmates, which varies depending on the facility and the inmate's account balance.
- The standard email fee is $0.25 per email, but fees may be higher for Priority emails or for emails sent to certain facilities.