Junk mail folder missing in outlook

The Junk Mail folder is a default folder in Outlook that helps you manage spam and unwanted emails. If you're missing the Junk Mail folder in Outlook, here are some steps to help you recover it:

Method 1: Check the folder structure

  1. Open Outlook and navigate to the "Folder" pane (usually located on the left side of the screen).
  2. Look for the "Junk Email" folder. If it's not visible, try clicking on the "More Folders" button (three vertical dots) and select "Junk Email" from the dropdown menu.

Method 2: Check your account settings

  1. Go to File > Account Settings > Account Settings (again).
  2. Select your email account from the list of accounts.
  3. Click on the "Junk Email" tab.
  4. Make sure the "Enable junk email filtering" checkbox is selected.
  5. Click "OK" to save the changes.

Method 3: Check for corrupted folders

  1. Close Outlook and restart it.
  2. Press the Windows key + R to open the Run dialog box.
  3. Type %appdata%\Microsoft\Outlook and press Enter.
  4. Look for the "Junk Email" folder in the Outlook folder. If it's missing, try moving it to a different location and then moving it back to its original location.

Method 4: Reset Outlook's junk email settings

  1. Go to File > Options > Mail.
  2. Click on the "Junk Email" tab.
  3. Click the "Reset Junk Email Rules" button.
  4. Confirm that you want to reset the junk email rules.

Method 5: Re-create the Junk Mail folder

  1. Create a new folder in your Outlook account by right-clicking on the "Inbox" folder and selecting "New Folder".
  2. Name the new folder "Junk Email".
  3. Move any existing junk emails to the new "Junk Email" folder.

If none of these methods work, you may want to try reinstalling Outlook or seeking assistance from your email provider's support team.