Ketorolac recall email

Here is an example email that could be sent to customers regarding a recall of ketorolac:

Subject: Important Recall Notice: Ketorolac Products

Dear [Customer Name],

We are writing to inform you that we have initiated a voluntary recall of certain lots of our ketorolac products due to a potential quality issue. The affected products are listed below:

• Product Name: [Insert product name]
• Lot Numbers: [Insert lot numbers]
• Expiration Dates: [Insert expiration dates]

The recall is being conducted as a precautionary measure due to the potential for contamination with a foreign substance. We take the quality and safety of our products very seriously, and we are taking immediate action to ensure that all affected products are removed from the market.

If you have purchased any of the affected products, please stop using them immediately and return them to the place of purchase for a full refund. You can also contact our customer service department at [insert contact information] to arrange for a return and refund.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. We are committed to providing you with the highest quality products and services, and we will do everything possible to prevent similar issues in the future.

If you have any questions or concerns, please do not hesitate to contact us. We are here to help.

Sincerely,

[Your Name] [Company Name]

Please note that this is just an example, and you should customize the email to fit your company's specific needs and circumstances. It's also important to follow the guidelines set by regulatory agencies, such as the FDA, when conducting a recall.