Kohls returns by mail

Kohl's offers a convenient return policy that allows customers to return items by mail. Here are the steps to follow:

Eligibility:

• The item must be in its original condition with all tags attached.
• The item must be returned within 180 days of the original purchase date.
• The item must be accompanied by a valid receipt or packing slip.

How to Return by Mail:

1. Pack the item: Place the item in its original packaging, if possible. If not, use a sturdy box and wrap the item securely to prevent damage during shipping.
2. Include a return form: You can find a return form on the Kohl's website or in the packing slip that came with your original order. Fill out the form completely and include it with the returned item.
3. Attach a shipping label: You can print a return shipping label from the Kohl's website or use your own shipping label. Make sure to include the return address: Kohl's Returns, 10000 W. Capitol Dr., Milwaukee, WI 53222.
4. Ship the item: Send the package via a trackable shipping method, such as USPS, UPS, or FedEx. Keep a record of the tracking number, as you may need it to track the status of your return.
5. Wait for processing: Kohl's will process your return within 5-7 business days of receiving the package. You will receive an email notification when your return has been processed.

Refund Options:

• Original payment method: If you paid with a credit card, the refund will be credited back to your card.
• Kohl's Cash: If you paid with Kohl's Cash, the refund will be issued in the form of Kohl's Cash.
• Gift Card: If you paid with a gift card, the refund will be issued in the form of a new gift card.

Tips:

• Make sure to keep a record of your return, including the tracking number and the date you shipped the package.
• If you have any issues with your return, contact Kohl's customer service at 1-855-564-5705.
• Kohl's may charge a restocking fee for certain items, so be sure to check the return policy for specific items before returning them.