Lending stream complaints email
Here's an example email that you can use as a template to report a complaint to Lending Stream:
Subject: Complaint regarding [issue with loan/ service]
Dear Lending Stream Customer Service Team,
I am writing to express my dissatisfaction with [specific issue or problem you've experienced with Lending Stream]. I have been a customer of Lending Stream since [date you took out the loan] and have been using your services to [briefly describe how you've been using the service].
The issue I'm experiencing is [clearly describe the problem you're facing, e.g. "difficulty in making payments", "issues with loan repayment", "problems with customer service", etc.]. I have tried to resolve this issue on my own by [describe any steps you've taken to try to resolve the issue], but unfortunately, the problem persists.
I would appreciate it if you could look into this matter and provide a resolution as soon as possible. I would like to request [specific resolution you're looking for, e.g. "a payment extension", "a reduction in interest rate", "a refund", etc.].
My loan details are as follows:
- Loan number: [insert loan number]
- Loan amount: [insert loan amount]
- Repayment period: [insert repayment period]
I have attached [any relevant documents or evidence to support your complaint]. If you require any additional information, please do not hesitate to contact me.
I look forward to hearing back from you soon and finding a resolution to this issue.
Thank you for your time and assistance.
Sincerely,
[Your Name]
Attachments: [any relevant documents or evidence]
Note:
- Be clear and concise when describing the issue you're experiencing.
- Provide specific details about the problem, including any relevant dates, times, and amounts.
- Attach any relevant documents or evidence to support your complaint.
- Keep a polite and professional tone throughout the email.
- Proofread your email for spelling and grammar errors before sending it.
Remember to keep a copy of the email for your records, and also make sure to send it to the correct email address.