Live mail not sending emails

Frustrating! Let's troubleshoot the issue with Live Mail not sending emails. Here are some steps to help you resolve the problem:

  1. Check your internet connection: Ensure your internet connection is stable and working properly. Try opening a web browser and visiting a website to test your connection.
  2. Check your email account settings: Verify that your email account settings are correct in Live Mail. Go to Tools > Accounts > [Your Email Account] > Properties > Servers. Make sure the server names, ports, and authentication settings are correct.
  3. Check your email account password: Ensure your email account password is correct and up-to-date. Try resetting your password if you're unsure.
  4. Check for email account issues: Log in to your email account's web interface (e.g., Outlook.com, Gmail.com) to see if there are any issues with your account. Check for any error messages or notifications.
  5. Check your Live Mail settings: Go to Tools > Options > Mail > Send/Receive. Ensure the "Send and receive" settings are correct, including the send and receive intervals.
  6. Check for conflicts with other email clients: If you're using multiple email clients, try closing them or disabling them temporarily to see if it resolves the issue.
  7. Try sending a test email: Compose a new email in Live Mail and send it to yourself or a trusted recipient. This will help you determine if the issue is specific to the recipient or a general problem.
  8. Check for updates: Ensure Live Mail is up-to-date by checking for updates in the Microsoft Store (if you're using Windows 10) or by downloading the latest version from the Microsoft website.
  9. Try resetting Live Mail: Go to Tools > Options > Advanced > Reset. This will reset Live Mail to its default settings.
  10. Try using a different email client: If none of the above steps resolve the issue, try using a different email client, such as Outlook or Mozilla Thunderbird, to see if the problem persists.

If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft Support or your email provider's support team.