Ll bean returns by mail
LL Bean is known for its generous return policy, which allows customers to return items for any reason, at any time, with no time limit. Here are the details on how to return items to LL Bean by mail:
Return Policy:
- LL Bean accepts returns on all items, including clothing, shoes, accessories, and home goods.
- Returns can be made for any reason, including if you simply change your mind or if the item doesn't fit.
- There is no time limit for returns, so you can return an item at any time after purchase.
How to Return by Mail:
- Pack the item securely: Place the item in its original packaging, if possible. If not, use a sturdy box and wrap the item in paper or bubble wrap to prevent damage during shipping.
- Include a completed return form: You can download and print a return form from LL Bean's website or include a note with your name, address, and reason for return.
- Attach a shipping label: You can use a pre-paid return shipping label provided by LL Bean or purchase your own shipping label.
- Ship the item back: Send the package to the following address:
LL Bean Return Department Freeport, ME 04033-0001
Return Shipping:
- LL Bean provides a pre-paid return shipping label for most returns. You can request a label by calling LL Bean's customer service or by logging into your account online.
- If you prefer to use your own shipping label, you can do so. However, you will need to pay for the return shipping cost.
Refund:
- Once LL Bean receives your returned item, they will process a refund to your original payment method.
- Refunds are typically issued within 5-7 business days after receipt of the returned item.
- If you paid with a credit card, the refund will be credited back to your card. If you paid with cash or check, you will receive a check refund.
Tips:
- Make sure to keep your receipt and return form, as you may need to provide them if there is an issue with your return.
- If you have any questions or concerns about returning an item, you can contact LL Bean's customer service department at 1-800-522-3980.
Overall, LL Bean's return policy is designed to be customer-friendly and hassle-free. If you're not satisfied with an item, you can return it by mail with ease.