Lojack complaints email
Here is an example email that you could use to submit a complaint to LoJack:
Subject: Complaint about [issue with LoJack service]
Dear LoJack Customer Service,
I am writing to express my disappointment and frustration with the service I have received from LoJack. I have been a customer of LoJack for [length of time] and have been using their [system/technology] to track my [vehicle/asset]. However, I have experienced [briefly describe the issue you are experiencing, e.g. "difficulty accessing the online portal", "issues with the GPS signal", "problems with the tracking device", etc.].
I have tried to resolve this issue on my own by [describe any troubleshooting steps you have taken, e.g. "checking the online portal for updates", "resetting the tracking device", "contacting the manufacturer", etc.], but unfortunately, the problem persists. I am finding it increasingly difficult to use the LoJack service and am concerned about the impact this is having on my ability to [briefly describe how the issue is affecting you, e.g. "keep track of my vehicle", "monitor my assets", etc.].
I would appreciate it if you could look into this matter and provide a solution as soon as possible. I would also like to request [specific resolution or action you are seeking, e.g. "a refund for the service", "a replacement tracking device", "technical support to resolve the issue", etc.].
My LoJack account information is as follows:
- Account name: [Your name]
- Account number: [Your account number]
- Vehicle/asset information: [Make, model, and VIN of your vehicle/asset]
I have attached a copy of my LoJack contract and any relevant documentation to this email.
Thank you for your attention to this matter. I look forward to hearing back from you soon.
Sincerely,
[Your Name]
Attachments: [Copy of LoJack contract and any relevant documentation]
You can also use this email as a template and modify it to fit your specific situation. Be sure to include all relevant details, such as your account information and a clear description of the issue you are experiencing.