Lost parcel royal mail claim form

The frustration of a lost parcel! Don't worry, I'm here to help you with the Royal Mail claim process. Here's a step-by-step guide to help you fill out the claim form:

Before you start:

1. Check the Royal Mail website to see if your parcel has been delivered or is still in transit.
2. Make sure you have the following information ready:
   • Your parcel's tracking number (if you have it)
   • The date you sent the parcel
   • The value of the contents (if you're claiming for the full value)
   • Any relevant documentation (e.g., proof of purchase, receipts)

The Royal Mail Claim Form:

1. Download the Royal Mail Claim Form (PDF) from their website or request one by calling their customer service number (03457 740 740).
2. Fill out the form carefully, making sure to provide all the required information.
3. Attach any supporting documentation (e.g., proof of purchase, receipts) to the form.

Section 1: Parcel Details

• Enter the parcel's tracking number (if you have it)
• Provide the parcel's sender and recipient details
• Specify the date you sent the parcel

Section 2: Claim Details

• State the reason for the claim (e.g., parcel lost, damaged, or not delivered)
• Specify the value of the contents (if you're claiming for the full value)
• Provide any relevant documentation (e.g., proof of purchase, receipts)

Section 3: Proof of Value

• If you're claiming for the full value of the parcel, provide proof of the value (e.g., receipts, invoices)

Section 4: Declaration

• Sign and date the form to confirm that the information provided is true and accurate

What to do next:

1. Send the completed claim form and supporting documentation to Royal Mail's claims department:
   • Royal Mail Claims Department
   • PO Box 179
   • Bristol
   • BS99 7NA
2. Keep a copy of the form and supporting documentation for your records.

Timeline:

• Royal Mail typically responds to claims within 10-14 working days.
• If your claim is successful, you'll receive a payment or a replacement parcel.

Remember to stay patient and persistent throughout the process. Good luck with your claim!