Mac mail connection doctor

The "Connection Doctor" in Mac Mail!

The Connection Doctor is a built-in tool in Mac Mail that helps you troubleshoot and fix issues with your email account connections. Here's how to access and use it:

Accessing the Connection Doctor:

  1. Open Mac Mail.
  2. Click on "Mail" in the top menu bar.
  3. Select "Preferences" from the drop-down menu.
  4. Click on the "Accounts" tab.
  5. Select the email account you're having issues with.
  6. Click on the "Advanced" tab.
  7. Click on the "Connection Doctor" button.

Using the Connection Doctor:

The Connection Doctor will run a series of tests to diagnose the issue with your email account connection. It will check for:

  1. Server connectivity: The doctor will test whether your email account can connect to the server.
  2. Authentication: It will verify that your email account credentials (username and password) are correct.
  3. SSL/TLS encryption: The doctor will check if the connection is encrypted using SSL/TLS.
  4. DNS resolution: It will test whether the DNS (Domain Name System) can resolve the server's hostname.

If the Connection Doctor finds any issues, it will provide you with a detailed report, including suggestions for fixing the problem. You can then use this information to troubleshoot and resolve the issue.

Some common issues that the Connection Doctor can help you fix include:

By using the Connection Doctor, you can quickly identify and resolve common email connection issues, ensuring that your Mac Mail account stays connected and functional.