Mail convergys owa outlook

It looks like you're trying to set up a connection between Convergys and Outlook using OWA (Outlook Web App). Here's a step-by-step guide to help you achieve this:

Prerequisites:

  1. You have a Convergys account and a valid username and password.
  2. You have an Outlook account (e.g., work or personal) and a valid username and password.
  3. You have access to the Convergys OWA portal.

Step 1: Access the Convergys OWA Portal

  1. Go to the Convergys OWA portal by typing the URL in your web browser: https://owa.convergys.com (or the URL provided by your Convergys administrator).
  2. Log in with your Convergys username and password.

Step 2: Configure Outlook

  1. In your Outlook account, go to the "Settings" or "Options" menu (depending on your Outlook version).
  2. Click on "Account Settings" or "Manage Accounts".
  3. Click on "Add Account" or "New" and select "Manual setup or additional server types".
  4. Select "Outlook.com" or "Office 365" as the account type.
  5. Enter your Outlook account credentials (username and password).
  6. Click "Next" and then "Finish" to complete the setup.

Step 3: Configure Convergys OWA with Outlook

  1. In the Convergys OWA portal, click on the "Settings" icon (usually represented by a gear or cog) in the top right corner.
  2. Click on "Account Settings" or "Mail Settings".
  3. Scroll down to the "Outlook" section and click on "Configure Outlook".
  4. Enter your Outlook account credentials (username and password) and click "Next".
  5. Select the mailbox you want to connect to (e.g., your work or personal mailbox).
  6. Click "Finish" to complete the setup.

Step 4: Verify the Connection

  1. Log out of the Convergys OWA portal and log back in.
  2. Check your Outlook account to ensure that you can access your Convergys mailbox.
  3. Verify that you can send and receive emails between your Convergys and Outlook accounts.

That's it! You should now have a connection between Convergys and Outlook using OWA. If you encounter any issues or have further questions, feel free to ask.