Mail orderly job description

A Mail Orderly is responsible for sorting, processing, and delivering mail and packages to customers. Here is a detailed job description:

Job Title: Mail Orderly

Job Summary:

As a Mail Orderly, you will be responsible for ensuring the efficient and accurate processing of mail and packages at a post office or mail center. Your duties will include sorting, scanning, and delivering mail and packages to customers, as well as providing excellent customer service.

Key Responsibilities:

1. Sorting and Processing Mail: Sort and process mail and packages according to their destination, ensuring that they are properly routed and delivered to the correct customers.
2. Scanning and Tracking: Scan and track mail and packages using specialized software and equipment, ensuring that they are accurately recorded and tracked.
3. Delivering Mail and Packages: Deliver mail and packages to customers, either by hand or by using a delivery vehicle.
4. Providing Customer Service: Provide excellent customer service by answering questions, resolving issues, and addressing customer concerns in a professional and courteous manner.
5. Maintaining Accuracy and Efficiency: Maintain high levels of accuracy and efficiency in your work, ensuring that mail and packages are processed and delivered in a timely and efficient manner.
6. Maintaining a Clean and Organized Workspace: Maintain a clean and organized workspace, ensuring that all equipment and supplies are properly stored and secured.
7. Following Postal Regulations: Follow all postal regulations and guidelines, ensuring that mail and packages are processed and delivered in compliance with postal laws and regulations.
8. Handling Specialized Mail: Handle specialized mail, such as packages, certified mail, and registered mail, according to specific procedures and regulations.
9. Maintaining Confidentiality: Maintain confidentiality and handle sensitive information with discretion and professionalism.
10. Performing Other Duties: Perform other duties as assigned, such as assisting with mail processing, answering phones, and performing administrative tasks.

Requirements:

• High school diploma or equivalent required
• Ability to lift and carry mail and packages up to 50 pounds
• Ability to stand for long periods of time and walk for extended distances
• Ability to work in a fast-paced environment with frequent interruptions
• Excellent customer service skills
• Ability to follow instructions and procedures accurately
• Basic computer skills and familiarity with software and equipment used in mail processing
• Ability to work independently and as part of a team

Working Conditions:

• Work is typically performed in a post office or mail center, with occasional exposure to outdoor weather conditions
• May be required to work in a fast-paced and noisy environment
• May be required to work in a confined space or on a raised platform
• May be required to wear personal protective equipment (PPE) such as gloves and safety glasses

Salary:

The salary for a Mail Orderly can vary depending on location, experience, and employer. On average, the salary range for a Mail Orderly is around $30,000 to $40,000 per year.