Mail questionnaire example

Here is an example of a mail questionnaire:

Title: Customer Satisfaction Survey

Introduction: Thank you for taking the time to participate in this survey. Your feedback is important to us and will help us improve our products and services. Please answer the questions honestly and to the best of your ability.

Section 1: Demographics

  1. What is your age range?
    • 18-24
    • 25-34
    • 35-44
    • 45-54
    • 55 or older
  2. What is your gender?
    • Male
    • Female
    • Other (please specify)
  3. What is your occupation?
    • Student
    • Employee
    • Self-employed
    • Retired
    • Other (please specify)
  4. What is your annual household income?
    • Less than $20,000
    • $20,000-$49,999
    • $50,000-$74,999
    • $75,000-$99,999
    • $100,000 or more

Section 2: Product/Service Experience

  1. How would you rate your overall satisfaction with our product/service?
    • Very satisfied
    • Satisfied
    • Neutral
    • Dissatisfied
    • Very dissatisfied
  2. How often do you use our product/service?
    • Daily
    • Weekly
    • Monthly
    • Rarely
    • Never
  3. Have you experienced any issues with our product/service? If yes, please describe.
  4. How likely are you to recommend our product/service to a friend or colleague?
    • Very likely
    • Likely
    • Neutral
    • Unlikely
    • Very unlikely

Section 3: Open-Ended Questions

  1. What do you like most about our product/service?
  2. What do you like least about our product/service?
  3. Do you have any suggestions for improving our product/service?

Conclusion: Thank you for taking the time to complete this survey. Your feedback is greatly appreciated and will help us improve our products and services. If you have any additional comments or suggestions, please feel free to include them below.

Return Envelope: Please return the completed questionnaire in the enclosed envelope to:

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]

Deadline: Please return the questionnaire by [Deadline] to ensure your feedback is included in our analysis.

Note: This is just an example, and you should adjust the questions and sections to fit your specific needs and goals.