Mail sent to wrong address australia

The frustration of receiving mail intended for someone else!

If you've received mail sent to the wrong address in Australia, here are some steps you can take:

  1. Check the sender's details: Look for the sender's address on the envelope or package. If it's a local sender, you can try contacting them to let them know about the mistake.
  2. Contact Australia Post: If the mail was sent through Australia Post, you can contact their customer service team to report the error. They may be able to help you track down the intended recipient or provide guidance on what to do next.
    • Phone: 13 13 18 (within Australia) or +61 3 9626 1111 (from overseas)
    • Email: [email protected]
  3. Check with the Australian Postal Corporation: The Australian Postal Corporation (Australia Post) has a process for dealing with undeliverable mail. You can contact them to report the error and ask for their assistance in returning the mail to the sender or forwarding it to the intended recipient.
    • Phone: 13 13 18 (within Australia) or +61 3 9626 1111 (from overseas)
    • Email: [email protected]
  4. Keep the mail: If you're unable to contact the sender or Australia Post, you can keep the mail and try to contact the intended recipient directly. You can also try contacting the sender's organization or business to let them know about the mistake.
  5. Report the error to the Australian Communications and Media Authority (ACMA): If you're unable to resolve the issue with the sender or Australia Post, you can report the error to the ACMA, which is responsible for regulating postal services in Australia.

Remember to always check the sender's details and the address on the envelope or package to ensure you're receiving mail intended for you.