Mail sorter job duties

A mail sorter is responsible for sorting and processing mail and packages in a timely and efficient manner. Here are some common job duties of a mail sorter:

  1. Sorting mail: Sort mail and packages by zip code, street name, or other criteria to ensure they are delivered to the correct location.
  2. Operating sorting equipment: Use automated sorting machines, such as optical scanners and conveyor belts, to sort mail and packages.
  3. Hand-sorting mail: Sort mail and packages that cannot be sorted by machine, such as packages that are too large or irregularly shaped.
  4. Verifying addresses: Verify the accuracy of addresses on mail and packages to ensure they are delivered to the correct location.
  5. Handling special mail: Handle special types of mail, such as priority mail, certified mail, and international mail, according to specific procedures.
  6. Processing packages: Process packages, including weighing, measuring, and labeling them for delivery.
  7. Maintaining accuracy: Maintain high levels of accuracy and attention to detail to ensure mail and packages are sorted and delivered correctly.
  8. Meeting productivity standards: Meet productivity standards and work efficiently to process a high volume of mail and packages.
  9. Collaborating with other team members: Work with other mail sorters, supervisors, and customer service representatives to ensure smooth operations and resolve any issues that may arise.
  10. Maintaining a clean and organized workspace: Maintain a clean and organized workspace to ensure efficient operations and to prevent errors.
  11. Following safety procedures: Follow safety procedures and protocols to prevent injuries and ensure a safe working environment.
  12. Handling customer inquiries: Handle customer inquiries and resolve any issues related to mail and package delivery.
  13. Processing returns and exchanges: Process returns and exchanges, including inspecting packages, verifying contents, and preparing packages for return or exchange.
  14. Maintaining records: Maintain accurate records of mail and package processing, including tracking and tracing packages.
  15. Adapting to changing priorities: Adapt to changing priorities and deadlines, and adjust sorting and processing procedures as needed to meet changing demands.

These job duties may vary depending on the specific employer, location, and type of mail or package being sorted.