Mail stuck in outbox windows 11

The frustration of a stuck email in the outbox!

Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to try and resolve the problem:

  1. Restart Outlook: Sometimes, a simple restart can resolve the issue. Close Outlook, wait for a few seconds, and then reopen it.
  2. Check for updates: Ensure that Outlook is updated to the latest version. You can check for updates by going to File > Office Account > Update Options > Update Now.
  3. Clear the Outbox: Try clearing the Outbox by going to File > Manage > Clean Up Folders > Outbox. This will remove any stuck emails from the Outbox.
  4. Check for corrupted files: Corrupted files can cause issues with sending emails. Try deleting any corrupted files from the Outbox by going to File > Manage > View All Outlook Items > Outbox > Right-click on the stuck email > Delete.
  5. Check your email account settings: Ensure that your email account settings are correct and up-to-date. Go to File > Account Settings > Account > Change > More Settings > Outgoing Server > Use the following server > Enter your SMTP server > Port number > Authentication > Use the same settings as my incoming mail server.
  6. Check for antivirus software interference: Antivirus software can sometimes interfere with Outlook's ability to send emails. Try temporarily disabling your antivirus software and see if the issue resolves.
  7. Check for Windows 11 updates: Ensure that your Windows 11 operating system is up-to-date. Sometimes, updates can resolve issues with Outlook.
  8. Try sending the email manually: Try sending the stuck email manually by going to the Outbox, right-clicking on the email, and selecting "Send" from the context menu.
  9. Check for add-ins: Add-ins can sometimes cause issues with Outlook. Try disabling any add-ins you have installed by going to File > Options > Add-ins > Manage > Go > Disable all add-ins.
  10. Reset Outlook: If none of the above steps resolve the issue, you can try resetting Outlook to its default settings. Go to File > Options > Advanced > Reset > Reset Outlook settings.

If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft Support or a professional IT expert.