Mail survey examples
Here are some examples of mail surveys:
Example 1: Customer Satisfaction Survey
Dear [Customer],
We value your opinion and would like to hear about your recent experience with our company. Please take a few minutes to complete this survey and let us know how we're doing.
- How would you rate the quality of our products/services?
a) Excellent b) Good c) Fair d) Poor
- How would you rate the customer service you received?
a) Excellent b) Good c) Fair d) Poor
- Have you experienced any issues with our products/services?
Yes No
If yes, please describe the issue:
- How likely are you to recommend our company to a friend or colleague?
a) Very likely b) Somewhat likely c) Not very likely d) Not at all likely
Thank you for taking the time to complete this survey. Your feedback is invaluable to us.
Sincerely, [Your Name]
Example 2: Market Research Survey
Dear [Respondent],
We are conducting market research to better understand consumer behavior and preferences. Your participation in this survey will help us gather valuable insights that will inform our business decisions.
- What is your age range?
a) 18-24 b) 25-34 c) 35-44 d) 45-54 e) 55 or older
- What is your annual household income?
a) Less than $20,000 b) $20,000-$49,999 c) $50,000-$74,999 d) $75,000 or more
- How often do you purchase [product/service]?
a) Daily b) Weekly c) Monthly d) Rarely e) Never
- What factors influence your purchasing decisions?
a) Price b) Quality c) Brand reputation d) Convenience e) Other (please specify)
Thank you for taking the time to complete this survey. Your input is greatly appreciated.
Sincerely, [Your Name]
Example 3: Employee Engagement Survey
Dear [Employee],
We value your opinions and would like to hear about your experiences working at [Company]. Your feedback will help us identify areas for improvement and recognize areas where we're doing well.
- How satisfied are you with your job overall?
a) Very satisfied b) Somewhat satisfied c) Neutral d) Somewhat dissatisfied e) Very dissatisfied
- How would you rate the communication from management?
a) Excellent b) Good c) Fair d) Poor
- Do you feel valued and recognized for your contributions to the company?
Yes No
If no, please describe the reasons why:
- How likely are you to recommend [Company] as a great place to work?
a) Very likely b) Somewhat likely c) Not very likely d) Not at all likely
Thank you for taking the time to complete this survey. Your feedback is important to us.
Sincerely, [Your Name]
These are just a few examples of mail surveys. The key elements to include are:
- A clear introduction and purpose statement
- Relevant and concise questions
- A mix of multiple-choice and open-ended questions
- A clear call to action (e.g. "Please return the survey by [date]")
- A thank-you note and expression of appreciation for the respondent's time