Mail.com not sending emails

Frustrating! If you're having trouble sending emails from your @mail.com account, let's troubleshoot together. Here are some common issues and potential solutions:

  1. Check your account settings:
    • Ensure your account is active and not suspended.
    • Verify your password is correct.
    • Check your account's email forwarding settings (if enabled).
  2. Outgoing mail server issues:
    • Make sure your outgoing mail server (SMTP) is set up correctly:
      • Server: smtp.mail.com
      • Port: 587 (or 25, but 587 is recommended)
      • Authentication: Use your @mail.com email address and password
    • Check if your ISP (Internet Service Provider) blocks outgoing mail on port 25. You might need to use a different port or configure your ISP's settings.
  3. Spam filters and blacklists:
    • Check if your email is being flagged as spam by your email provider or recipient's server.
    • Verify your email address is not listed on any blacklists (e.g., Spamhaus, SORBS).
  4. Email client or app issues:
    • Try sending an email using a web-based email client (e.g., mail.com's webmail) to rule out issues with your email client or app.
    • Check your email client's settings and configuration.
  5. Network connectivity issues:
    • Ensure your internet connection is stable and working properly.
    • Check your router and modem for any issues or outages.
  6. Mail.com's server issues:
    • Check the mail.com status page for any known outages or maintenance.
    • Try sending an email at a different time to see if the issue persists.
  7. Contact mail.com support:
    • Reach out to mail.com's customer support team for assistance. They may be able to help you resolve the issue or provide more specific guidance.

If none of these steps resolve the issue, please provide more details about your problem, such as:

I'll do my best to help you troubleshoot the issue!