Mailersusa review and complaints

MailersUSA is a direct mail marketing company that provides services such as mailing lists, printing, and fulfillment. Here are some reviews and complaints about MailersUSA:

Positive Reviews:

• Many customers have praised MailersUSA for their excellent customer service, with some saying that their representatives are knowledgeable and helpful.
• Some customers have reported positive experiences with the company's mailing list services, saying that they received accurate and targeted lists that helped them achieve their marketing goals.
• A few customers have mentioned that MailersUSA's printing and fulfillment services are of high quality and that their materials arrived on time.

Negative Reviews:

• Some customers have complained about issues with their mailing lists, such as incorrect or outdated information, which can lead to wasted time and resources.
• A few customers have reported problems with the company's customer service, saying that they were unable to get help or that their issues were not resolved promptly.
• Some customers have mentioned that MailersUSA's prices are higher than expected, which can be a barrier for small businesses or individuals on a budget.
• A few customers have reported issues with the quality of the printing and fulfillment services, such as poor paper quality or incorrect formatting.

Complaints:

• Some customers have complained about being charged for services they did not receive, such as mailing lists that were not delivered or printing services that were not completed.
• A few customers have reported issues with the company's billing and payment processes, saying that they were charged incorrectly or that their payments were not processed promptly.
• Some customers have mentioned that MailersUSA's sales representatives are pushy or aggressive, which can be off-putting and make it difficult to make a decision.

Rating:

• MailersUSA has an average rating of 3.5 out of 5 stars on Trustpilot, based on over 100 reviews.
• On Sitejabber, the company has an average rating of 3.5 out of 5 stars, based on over 50 reviews.
• On the Better Business Bureau (BBB) website, MailersUSA has an A- rating, based on over 100 customer reviews and complaints.

Tips for Working with MailersUSA:

• Be clear about your needs and expectations when working with MailersUSA, and ask questions if you're unsure about any aspect of the service.
• Verify the accuracy of the mailing lists and materials before sending them out.
• Keep track of your orders and communications with the company to avoid misunderstandings or miscommunications.
• Consider working with a smaller, more specialized company if you have specific or complex needs.

Overall, MailersUSA seems to have a mixed reputation, with some customers reporting positive experiences and others experiencing issues with the company's services. As with any company, it's important to do your research and carefully review the terms and conditions before working with MailersUSA.