Manage smart jail mail
Smart Jail Mail is a digital platform that allows inmates to send and receive electronic messages, photos, and videos with their loved ones. Here's a step-by-step guide on how to manage Smart Jail Mail:
Sending Mail
- Create an account: Go to the Smart Jail Mail website and create an account by providing your name, email address, and password.
- Find the inmate: Search for the inmate you want to send mail to by entering their name, ID number, or facility name.
- Compose the message: Write a message to the inmate using the online form. You can add photos, videos, and attachments to your message.
- Send the message: Review your message and send it to the inmate.
Receiving Mail
- Check your account: Log in to your Smart Jail Mail account to check for incoming messages from the inmate.
- View messages: View the messages from the inmate, including photos and videos.
- Respond to messages: Respond to the inmate's messages using the online form.
Managing Your Account
- Update your profile: Update your profile information, such as your name and email address.
- Change your password: Change your password to ensure the security of your account.
- View message history: View a record of all messages sent and received through your account.
- Block or report messages: Block or report any messages that contain inappropriate content or violate the terms of service.
Tips and Reminders
- Fees: Some facilities may charge a fee for using Smart Jail Mail. Check with the facility for more information.
- Security: Be aware that all messages sent through Smart Jail Mail are monitored for security and may be subject to review.
- Content guidelines: Familiarize yourself with the content guidelines for Smart Jail Mail, which may prohibit certain types of content, such as explicit images or messages that promote violence.
- Technical issues: If you encounter any technical issues with Smart Jail Mail, contact the facility's administration or the Smart Jail Mail support team for assistance.
By following these steps and tips, you can effectively manage your Smart Jail Mail account and stay connected with your loved ones.