Mitel 5330e voicemail guide

The Mitel 5330e is a popular IP phone model that offers advanced features and functionality. Here is a comprehensive guide to using the voicemail feature on your Mitel 5330e:

Accessing Voicemail

1. Lift the handset or press the speakerphone button to enter the phone's idle mode.
2. Press the "Messages" button on the phone's keypad.
3. Enter your voicemail password (default is "1234" but may have been changed by your system administrator).
4. Press the "Enter" key to access your voicemail inbox.

Playing and Managing Messages

1. Use the navigation keys (up, down, left, right) to scroll through your message list.
2. Press the "Play" button to listen to a message.
3. Use the "Next" button to skip to the next message.
4. Use the "Previous" button to go back to the previous message.
5. Press the "Delete" button to delete a message.
6. Press the "Save" button to save a message to your phone's storage.

Recording and Sending Messages

1. Press the "Record" button to start recording a new message.
2. Speak your message and press the "Stop" button to end the recording.
3. Use the "Play" button to listen to your recorded message.
4. Press the "Send" button to send the message to the intended recipient.

Message Options

1. Press the "Options" button to access additional message options.
2. Use the navigation keys to select an option:
   • "Save as" to save a message to your phone's storage.
   • "Forward" to forward a message to another extension.
   • "Reply" to send a reply to the original caller.
   • "Delete" to delete a message.
   • "Mark as" to mark a message as "Unread" or "Read".

Voicemail Menu Options

1. Press the "Menu" button to access the voicemail menu.
2. Use the navigation keys to select an option:
   • "Inbox" to access your voicemail inbox.
   • "Saved" to access your saved messages.
   • "Deleted" to access your deleted messages.
   • "Settings" to change your voicemail settings (e.g., password, greeting).

Tips and Tricks

• You can customize your voicemail greeting by recording a new message and saving it as your greeting.
• You can also set up a "Call Me" feature to automatically call you back when you receive a voicemail.
• If you have multiple voicemail boxes, you can use the "Switch" button to switch between them.

I hope this guide helps you navigate the voicemail feature on your Mitel 5330e!