Moh cube email outlook
You're looking for information on how to set up a MOH (Music On Hold) cube in Outlook!
A MOH cube is a feature that allows you to play music or hold music to callers while they're on hold. Here's a step-by-step guide to help you set it up in Outlook:
Prerequisites:
- You need to have Outlook 2013 or later version installed on your computer.
- You need to have a Microsoft Exchange Server or a Microsoft 365 account.
Step 1: Enable MOH in Outlook
- Open Outlook and go to the "File" menu.
- Click on "Options" and then select "Phone" from the left-hand menu.
- In the "Phone" window, click on the "Music on Hold" tab.
- Check the box next to "Enable Music on Hold" and select the desired music file or URL.
Step 2: Configure MOH Settings
- In the "Music on Hold" tab, you can configure the following settings:
- "Music file": Select a music file from your computer or enter a URL to play music from an external source.
- "Volume": Adjust the volume level of the music.
- "Duration": Set the duration of the music playback.
- "Repeat": Choose whether to repeat the music or play it once.
Step 3: Test MOH
- To test the MOH feature, place a test call to your Outlook phone number.
- When you answer the call, you should hear the music playing in the background.
Troubleshooting Tips:
- If you're having trouble setting up MOH, ensure that your Outlook version is compatible with the feature.
- Check your network connection and ensure that it's stable.
- If you're using a third-party add-in, try disabling it to see if it's causing the issue.
That's it! With these steps, you should be able to set up a MOH cube in Outlook and enjoy some soothing music while you're on hold.