My earthlink email account was hacked

I'm so sorry to hear that your EarthLink email account was hacked. This can be a frustrating and concerning experience. Here are some steps you can take to help secure your account and prevent future hacking attempts:

  1. Change your password: Immediately change your EarthLink email password to a strong, unique one. Make sure it's a combination of letters, numbers, and special characters.
  2. Enable two-factor authentication (2FA): 2FA adds an extra layer of security to your account by requiring you to enter a verification code sent to your phone or another device in addition to your password. This makes it much harder for hackers to access your account.
  3. Check for suspicious activity: Log in to your EarthLink account and review your account activity to see if there have been any unusual login attempts or changes made to your account.
  4. Report the hack to EarthLink: Contact EarthLink's customer support and report the hack. They may be able to help you recover your account and provide additional guidance on how to secure it.
  5. Monitor your account closely: Keep a close eye on your account activity and watch for any suspicious behavior.
  6. Consider using a password manager: A password manager can help you generate and store unique, complex passwords for all of your accounts, including your EarthLink email account.
  7. Be cautious with links and attachments: Be wary of links and attachments from unknown senders, as they may be phishing attempts. Only open attachments and click on links from trusted sources.
  8. Keep your operating system and software up to date: Make sure your operating system, browser, and other software are up to date with the latest security patches.
  9. Use a secure browser: Use a reputable and secure web browser, such as Google Chrome or Mozilla Firefox, to access your EarthLink email account.
  10. Consider using a VPN: A Virtual Private Network (VPN) can help protect your internet connection and make it more difficult for hackers to intercept your data.

Remember to stay vigilant and take steps to protect your online accounts. If you have any further questions or concerns, feel free to ask!