My verizon email stopped working

Sorry to hear that your Verizon email stopped working! Let's troubleshoot the issue together. Here are some steps to help you get your email up and running again:

  1. Check your internet connection: Ensure your internet connection is stable and working properly. Try opening a different website or checking your email on a different device to see if the issue is specific to your Verizon email account.
  2. Verify your login credentials: Double-check your email address and password to ensure they are correct. If you've forgotten your password, you can reset it by following these steps:
    • Go to the Verizon email login page (www.verizon.net/email).
    • Click on "Forgot Password" and follow the prompts to reset your password.
  3. Check your account settings: Ensure your account settings are correct:
    • Go to the Verizon email settings page (www.verizon.net/email/settings).
    • Verify that your account is set up correctly, including your email address, password, and account type (e.g., personal or business).
  4. Clear browser cache and cookies: Clearing your browser's cache and cookies can sometimes resolve issues with email login:
    • Open your browser's settings or options.
    • Look for the "Clear browsing data" or "Clear cache and cookies" option.
    • Select the option to clear all data, including cookies, browsing history, and cached files.
  5. Try a different browser or device: If the issue persists, try accessing your email account using a different browser or device to see if the problem is specific to your current setup.
  6. Contact Verizon support: If none of the above steps resolve the issue, you can contact Verizon's customer support for further assistance:
    • Call Verizon's customer support at 1-800-922-0204 (available 24/7).
    • Chat with a representative online through Verizon's website (www.verizon.com/support).
    • Visit a Verizon store or authorized retailer for in-person support.

Remember to provide as much detail as possible when contacting Verizon support, including any error messages you've received and the steps you've taken to troubleshoot the issue.

I hope these steps help you resolve the issue with your Verizon email!