My yahoo mailbox is not working

Sorry to hear that your Yahoo mailbox is not working. Here are some steps you can try to troubleshoot the issue:

  1. Check your internet connection: Make sure your internet connection is stable and working properly. Try accessing other websites or apps to see if the issue is specific to Yahoo or your internet connection.
  2. Check your Yahoo account settings: Ensure that your account settings are correct and up-to-date. You can do this by signing in to your Yahoo account and checking the following:
    • Make sure your email address and password are correct.
    • Check your account recovery information, such as your recovery email address and phone number.
    • Ensure that your account is not locked or suspended.
  3. Clear your browser cache and cookies: Clearing your browser cache and cookies can sometimes resolve issues with Yahoo. Here's how:
    • For Chrome: Press Ctrl + Shift + Delete, then select "Cookies and other site data" and "Cached images and files" to clear.
    • For Firefox: Press Ctrl + Shift + Delete, then select "Cookies" and "Cache" to clear.
  4. Try a different browser: If you're using a specific browser, try accessing your Yahoo mailbox using a different browser to see if the issue is browser-specific.
  5. Check for Yahoo outages: Visit the Yahoo Status page to see if there are any reported outages or issues with their services.
  6. Contact Yahoo support: If none of the above steps resolve the issue, you can contact Yahoo support for further assistance. You can do this by:
    • Visiting the Yahoo Help page and clicking on "Contact Us" at the top right corner.
    • Calling Yahoo's customer support number (1-800-234-9653 in the US).
    • Sending an email to help.yahoo.com.
  7. Try a different email client: If you're using a third-party email client like Outlook or Thunderbird, try accessing your Yahoo mailbox using the web interface (e.g., mail.yahoo.com) to see if the issue is specific to the client.

If none of these steps resolve the issue, it's possible that there's a more complex problem with your account or Yahoo's services. In that case, it may be helpful to contact Yahoo support for further assistance.