Nd.gov email help

The North Dakota government's email system! Here are some common issues and solutions to help you with your nd.gov email:

Common Issues:

  1. Login Issues: You can't log in to your nd.gov email account.
  2. Password Reset: You forgot your password and need to reset it.
  3. Email Not Working: Your nd.gov email is not sending or receiving emails.
  4. Spam Filter Issues: Your emails are being flagged as spam or not delivered.
  5. Account Suspension: Your account has been suspended, and you need to resolve the issue.

Solutions:

  1. Login Issues:
    • Check your username and password. Make sure they are correct and case-sensitive.
    • Try clearing your browser's cache and cookies.
    • Contact the North Dakota Information Technology Department (ITD) at [email protected] or (701) 328-5600 for assistance.
  2. Password Reset:
    • Go to the nd.gov password reset page and follow the instructions.
    • If you're still having trouble, contact the ITD at [email protected] or (701) 328-5600 for assistance.
  3. Email Not Working:
    • Check your email settings and ensure they are correct.
    • Try sending a test email to yourself or another nd.gov email account.
    • Contact the ITD at [email protected] or (701) 328-5600 for assistance.
  4. Spam Filter Issues:
    • Check your email settings and ensure that your spam filter is not set too aggressively.
    • Try whitelisting the sender's email address or domain.
    • Contact the ITD at [email protected] or (701) 328-5600 for assistance.
  5. Account Suspension:
    • Check your email account for a notification explaining the reason for suspension.
    • Contact the ITD at [email protected] or (701) 328-5600 to resolve the issue.

Additional Tips: