Netspend dispute email

Here is an example email you could send to Netspend to dispute a transaction or issue:

Subject: Dispute: [Transaction Date] - [Transaction Amount] - [Transaction Description]

Dear Netspend Customer Service,

I am writing to dispute a transaction that was made on my Netspend card on [Transaction Date] for [Transaction Amount]. The transaction was for [Transaction Description], which I did not authorize.

I have reviewed my account activity and do not recognize this transaction. I did not make this purchase and I did not give anyone permission to use my card for this transaction.

I would like to request that you investigate this matter and take the necessary steps to resolve the issue. I would appreciate it if you could also provide me with a detailed explanation of the transaction and any evidence you have that supports the transaction.

My account information is as follows:

• Card number: [Card Number]
• Card expiration date: [Card Expiration Date]
• Card security code: [Card Security Code]

I have attached a copy of my account statement that shows the disputed transaction.

Thank you for your prompt attention to this matter. I look forward to hearing back from you soon.

Sincerely,

[Your Name]

Attachments: [Attach a copy of your account statement]

You can also use the following template:

Subject: Dispute: [Transaction Date] - [Transaction Amount] - [Transaction Description]

Dear Netspend Customer Service,

I am writing to dispute a transaction that was made on my Netspend card on [Transaction Date] for [Transaction Amount]. The transaction was for [Transaction Description], which I did not authorize.

I would like to request that you take the following actions to resolve this issue:

• Investigate the transaction and determine whether it was a legitimate charge
• Reverse the transaction and credit my account for the disputed amount
• Provide me with a detailed explanation of the transaction and any evidence you have that supports the transaction

If you need any additional information from me to resolve this issue, please let me know. I would appreciate it if you could also provide me with a timeline for when I can expect the issue to be resolved.

Thank you for your prompt attention to this matter. I look forward to hearing back from you soon.

Sincerely,

[Your Name]

Attachments: [Attach a copy of your account statement]

Remember to keep a polite and professional tone in your email, and to provide as much detail as possible about the disputed transaction.