New look returns label royal mail

A common issue!

If you've returned a package to New Look using Royal Mail, you may be wondering what happens next. Here's a general outline of the process:

  1. Tracking: Royal Mail will track your returned package and update the status on their website. You can use the tracking number provided by New Look to monitor the package's progress.
  2. New Look's Returns Department: Once the package is received by Royal Mail, it will be sent to New Look's Returns Department. This may take a few days, depending on the efficiency of the postal service.
  3. Inspection and Processing: New Look's Returns Department will inspect the returned item to ensure it's in its original condition, with all tags and packaging intact. They may also check for any damage or defects.
  4. Refund or Exchange: If the item is in good condition, New Look will process your refund or exchange it for a different size/color, depending on your original request. Refunds are usually issued within 5-7 working days.
  5. Refund Method: Refunds are typically issued via the original payment method (e.g., credit card, PayPal, etc.). If you paid by cash, you may need to contact New Look's customer service to arrange a refund.
  6. Confirmation: Once the refund or exchange is processed, New Look will send you an email confirmation. This may take a few days, so be patient!

If you have any concerns or issues with your return, you can contact New Look's customer service team directly. They'll be happy to help resolve any problems or answer any questions you may have.

Remember to keep your tracking number handy, as you may need to refer to it if there are any issues with your return.