New look royal mail returns

New Look Royal Mail Returns is a service offered by Royal Mail, a UK-based postal service, in partnership with New Look, a popular UK-based fashion retailer. Here's an overview of the service:

What is New Look Royal Mail Returns?

New Look Royal Mail Returns is a convenient and hassle-free returns service that allows customers to return unwanted or faulty items purchased from New Look to Royal Mail's designated returns hubs. The service is designed to make returns easier and more efficient for customers, while also reducing the environmental impact of returns.

How does it work?

To use the New Look Royal Mail Returns service, customers simply need to:

1. Go to the New Look website and select the items they want to return.
2. Print a returns label from the New Look website or have one sent to them by email.
3. Attach the returns label to the outside of the parcel.
4. Take the parcel to a Royal Mail Post Office or a designated returns hub.
5. Hand over the parcel to the Royal Mail staff, who will scan it and provide a proof of return.

Benefits of New Look Royal Mail Returns

The service offers several benefits, including:

• Convenience: Customers can return items from the comfort of their own homes, without having to visit a New Look store.
• Speed: Returns are processed quickly, with refunds typically being issued within 3-5 working days.
• Environmental benefits: The service reduces the need for customers to travel to a New Look store, which can help reduce carbon emissions.
• Easy tracking: Customers can track the status of their returns online.

Eligibility and restrictions

To be eligible for the New Look Royal Mail Returns service, customers must:

• Have purchased the item from New Look within the last 28 days.
• Have the original receipt or order confirmation email.
• Ensure the item is in its original condition, with all tags and packaging intact.

Some items may not be eligible for return, including:

• Personalized or customized items.
• Items that are damaged or worn out.
• Items that are not in their original condition.

Fees and charges

There are no fees or charges for using the New Look Royal Mail Returns service, except for the cost of postage, which is typically £3.95 for a standard parcel.

Overall, the New Look Royal Mail Returns service offers a convenient and hassle-free way for customers to return unwanted or faulty items, while also promoting sustainability and reducing waste.