New royal mail ceo

As of September 2022, the new CEO of Royal Mail is Simon Thompson. He took over the role from Rico Back, who stepped down as CEO in August 2022.

Simon Thompson has a strong background in the postal and logistics industry, having previously served as the CEO of Parcel Monkey, a UK-based parcel delivery company. He has also held various leadership roles at other companies, including DHL and TNT Express.

Under Thompson's leadership, Royal Mail is expected to focus on transforming the company's operations to better meet the changing needs of customers and the market. This may involve investing in new technologies, improving customer service, and increasing efficiency and productivity.

Some of the key priorities for Thompson's tenure as CEO may include:

  1. Delivering on the company's strategic plan: Royal Mail has set out a five-year strategy to transform the business and improve its performance. Thompson will be responsible for delivering on this plan and ensuring that the company meets its targets.
  2. Investing in digital transformation: Royal Mail is investing heavily in digital technologies to improve its operations and customer service. Thompson will be responsible for overseeing this investment and ensuring that it delivers the expected benefits.
  3. Improving customer service: Royal Mail has faced criticism in the past for its customer service, particularly in relation to parcel delivery times and tracking. Thompson will be expected to improve the company's customer service and ensure that customers receive the level of service they expect.
  4. Increasing efficiency and productivity: Royal Mail has faced significant challenges in recent years, including declining mail volumes and increased competition from online retailers. Thompson will be expected to find ways to increase efficiency and productivity, while also reducing costs and improving profitability.

Overall, Simon Thompson's appointment as CEO of Royal Mail marks an important new chapter for the company, and he will be expected to deliver significant improvements in performance and customer service.