Nuby cup recall email

Here is an example of an email that a company might send to customers regarding a recall of Nuby cups:

Subject: Important Recall Notice: Nuby Cups

Dear [Customer Name],

We are writing to inform you that we have issued a voluntary recall of certain Nuby cups due to a potential safety issue. The recall affects [number] of Nuby cups with the following product codes: [list product codes].

The affected cups were sold nationwide in the United States and Canada between [start date] and [end date]. The cups were designed for use by infants and toddlers, and were marketed as a safe and convenient way to feed and drink.

The reason for the recall is that the cups may have a small defect in the manufacturing process that could cause the cup to leak or break, potentially causing a choking hazard or other injury to the user.

We are taking this action to ensure the safety and well-being of our customers and their families. We are committed to providing high-quality products that meet the highest standards of safety and quality.

If you have purchased one of the affected cups, please stop using it immediately and return it to us for a full refund or replacement with a new, safe cup. You can return the cup to the place of purchase or contact our customer service department at [phone number] or [email address] to arrange for a return.

We apologize for any inconvenience this may cause and appreciate your prompt attention to this matter. If you have any questions or concerns, please do not hesitate to contact us.

Sincerely,

[Your Name] [Company Name]

Please note that this is just an example, and the actual email may vary depending on the company's specific circumstances and policies.