O365 junk mail settings

Junk mail settings in Office 365 (O365) help protect your email account from unwanted and spam messages. Here's a step-by-step guide to configure junk mail settings in O365:

Step 1: Access Junk Email Options

1. Log in to your O365 account and go to the Outlook Web App (OWA).
2. Click on the gear icon () in the top right corner and select "View all Outlook settings."
3. Scroll down to the "Mail" section and click on "Junk email."

Step 2: Configure Junk Email Options

1. In the "Junk email" section, you can adjust the following settings:
   • Junk email filtering: Choose from three options:
     • Low: Less aggressive filtering, allowing more legitimate emails to pass through.
     • Medium (default): Balanced filtering, allowing most legitimate emails to pass through while blocking most spam.
     • High: More aggressive filtering, blocking more spam and potentially legitimate emails.
   • Safe senders: Add email addresses or domains to the "Safe senders" list to ensure that emails from these sources are not marked as junk.
   • Blocked senders: Add email addresses or domains to the "Blocked senders" list to prevent emails from these sources from being delivered to your inbox.
   • Spam confidence level: Adjust the confidence level for spam detection. A higher level will block more spam, while a lower level may allow more spam to pass through.
2. Click "Save" to apply your changes.

Step 3: Configure Clutter

1. In the "Junk email" section, click on "Clutter."
2. Choose from three options:
   • Enabled: Allow Clutter to move low-priority emails to the "Clutter" folder.
   • Disabled: Disable Clutter and move all emails to the inbox.
   • Move new messages to Clutter: Move new emails to the "Clutter" folder based on their content and sender.
3. Click "Save" to apply your changes.

Additional Tips

• You can also use the "Junk email" button in the Outlook Web App to mark an email as junk or not junk.
• If you're experiencing issues with junk mail, you can report the email as not junk to help improve the filtering algorithm.
• You can also use third-party junk mail filters, such as SpamAssassin, to supplement O365's built-in filtering capabilities.

By following these steps, you can customize your junk mail settings in O365 to help protect your email account from unwanted and spam messages.