Office 365 mail delivery report

The Office 365 Mail Delivery Report is a feature that provides detailed information about the delivery status of emails sent from your Office 365 organization. This report helps you troubleshoot email delivery issues, identify potential problems, and improve the overall email delivery experience for your users.

Here's an overview of the Office 365 Mail Delivery Report:

What does the report show?

The report provides information on the following:

  1. Delivery status: Whether the email was delivered successfully, bounced, or rejected.
  2. Error codes: The error codes associated with failed deliveries, which can help you identify the cause of the issue.
  3. Recipient information: The email address, name, and domain of the recipient.
  4. Sender information: The email address, name, and domain of the sender.
  5. Message details: The subject, body, and attachments of the email.
  6. Delivery date and time: The date and time when the email was attempted to be delivered.
  7. Delivery method: The method used to deliver the email, such as SMTP or relay.

How to access the report

To access the Office 365 Mail Delivery Report, follow these steps:

  1. Sign in to the Office 365 admin center.
  2. Go to the "Reports" tab.
  3. Click on "Mail delivery" under the "Mail" section.
  4. Select the date range for which you want to view the report.
  5. Click on "Generate report".

Filtering and sorting options

The report provides various filtering and sorting options to help you quickly find the information you need. You can filter the report by:

You can also sort the report by various columns, such as delivery date, recipient, or error code.

Benefits of using the report

The Office 365 Mail Delivery Report provides several benefits, including: