Optonline webmail live chat
Optimum Online (Optonline) offers a live chat support service for its customers. Here's how you can access it:
Method 1: Through the Optonline Website
- Go to the Optonline website (www.optonline.net).
- Click on the "Support" tab at the top of the page.
- Select "Contact Us" from the drop-down menu.
- Click on "Live Chat" from the options listed.
- Fill out the required information, including your name, email address, and phone number.
- Click "Start Chat" to initiate the live chat session.
Method 2: Through the Optonline Webmail Interface
- Log in to your Optonline webmail account.
- Click on the "Help" icon (usually represented by a question mark or a chat bubble) in the top-right corner of the page.
- Select "Live Chat" from the options listed.
- Fill out the required information, including your name, email address, and phone number.
- Click "Start Chat" to initiate the live chat session.
Live Chat Hours
Optonline's live chat support is available Monday to Friday, from 8:00 AM to 8:00 PM ET. Please note that live chat hours may be subject to change, and it's always a good idea to check the Optonline website for the most up-to-date information.
Tips
- Make sure you have a stable internet connection and a compatible browser to ensure a smooth live chat experience.
- Be prepared to provide your account information and any relevant details about your issue to help the support agent assist you more efficiently.
- If you're unable to access live chat, you can also try contacting Optonline's support team through phone or email.