Optumrx mail order pharmacy reviews

OptumRx is a mail-order pharmacy that is part of the UnitedHealth Group, one of the largest health insurance companies in the United States. Here are some reviews from various sources:

Overall Rating: 3.5/5 stars (based on 1,600+ reviews)

Pros:

  1. Convenient: Many customers appreciate the convenience of having their prescriptions delivered to their doorstep.
  2. Competitive pricing: OptumRx is often praised for its competitive pricing, which can help customers save money on their medications.
  3. Easy to use: The online ordering process is generally easy to navigate, and customers can track their orders online.
  4. Good customer service: Some customers have reported positive experiences with OptumRx's customer service, including helpful and friendly representatives.

Cons:

  1. Long wait times: Some customers have reported long wait times when calling OptumRx's customer service, which can be frustrating.
  2. Difficulty with prescription transfers: A few customers have reported issues with transferring prescriptions from other pharmacies to OptumRx, which can cause delays in receiving their medications.
  3. Limited medication options: Some customers have reported that OptumRx does not carry certain medications or brands, which can be inconvenient.
  4. High copays: Some customers have reported high copays for certain medications, which can be a financial burden.

Reviews from various sources:

Common complaints:

Common praises:

It's worth noting that reviews can vary depending on individual experiences and circumstances. If you're considering using OptumRx, it's a good idea to read multiple reviews and do your own research to get a sense of the pros and cons.