Optus outgoing mail server not working

Frustrating!

If Optus's outgoing mail server is not working for you, there are a few troubleshooting steps you can try to resolve the issue:

  1. Check your email settings: Ensure that your email client (e.g., Outlook, Gmail, etc.) is configured to use Optus's outgoing mail server. The settings are usually:
    • Server: smtp.optusnet.com.au
    • Port: 25 or 587 (depending on your email client)
    • Username: Your Optus email address
    • Password: Your Optus email password
  2. Check your internet connection: Make sure your internet connection is stable and working properly. A slow or unreliable connection can cause issues with sending emails.
  3. Check for firewall or antivirus software issues: Firewalls or antivirus software might be blocking the outgoing mail server. Try temporarily disabling them to see if it resolves the issue.
  4. Check Optus's server status: Visit Optus's website or social media pages to see if there are any reported outages or maintenance issues with their email services.
  5. Try using a different email client: If you're using a specific email client, try using a different one to see if the issue is client-specific.
  6. Check your email account settings: Ensure that your email account is set up correctly and that you're not exceeding any email limits or restrictions.
  7. Contact Optus support: If none of the above steps resolve the issue, you can contact Optus's customer support team for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

Some common error messages you might encounter when trying to send emails using Optus's outgoing mail server include:

If you're still having trouble, feel free to provide more details about the error message you're seeing, and I'll do my best to help you troubleshoot the issue!