Outlook 2017 mail recall
The infamous "Recall" feature in Outlook!
In Outlook 2017, you can recall a sent email using the "Recall This Message" feature. Here's how:
Prerequisites:
- The recipient's mailbox must be online and connected to the Exchange server.
- The email must be sent using an Exchange account (not a POP3 or IMAP account).
- The email must be sent within a certain time frame (usually 30 minutes).
Steps to recall a sent email in Outlook 2017:
- Open Outlook 2017 and navigate to the "Sent Items" folder.
- Find the email you want to recall and right-click on it.
- Select "Recall This Message" from the context menu.
- In the "Recall This Message" dialog box, select the reason for recalling the email (e.g., "The message was sent in error").
- Choose whether you want to replace the original email with a new one or delete it entirely.
- Click "OK" to initiate the recall process.
Important notes:
- The recall feature only works if the recipient's mailbox is online and connected to the Exchange server.
- The recall feature may not work if the recipient has already read the email or has deleted it from their mailbox.
- The recall feature may not work if the email has been forwarded or replied to by the recipient.
- The recall feature may not work if the email was sent using a POP3 or IMAP account.
Troubleshooting tips:
- If the recall feature doesn't work, try restarting Outlook or checking the email account settings.
- If the recall feature still doesn't work, you may need to contact your Exchange administrator or IT department for assistance.