Outlook 2019 recall email not working

Frustrating! Let's troubleshoot the issue with recalling an email in Outlook 2019. Here are some steps to help you resolve the problem:

Check if the recall feature is enabled

  1. Go to Outlook's Options (File > Options > Mail).
  2. Click on the "Recall This Message" button under the "Compose" section.
  3. Make sure the "Recall this message if the recipient has read it" option is selected.

Check the email's status

  1. Open the email you want to recall.
  2. Check the email's status in the "Message" tab. If it says "Delivered" or "Read", it's too late to recall the email.

Try recalling the email again

  1. Go back to the email and click on the "Recall This Message" button.
  2. Make sure you select the correct account and folder.
  3. Click "OK" to send the recall request.

Check for any errors

  1. If the recall request fails, check the error message for any clues.
  2. If you see an error message saying "The recall operation failed", try restarting Outlook or checking for any updates.

Check the recipient's email client

  1. If the recipient is using a different email client, such as Gmail or Yahoo, the recall feature might not work.
  2. In this case, you can try sending a new email with a correction or apology.

Additional troubleshooting steps

  1. Check if your organization's email server is blocking the recall feature.
  2. Try recalling the email using the "Recall This Message" button in the "Message" tab, rather than the "Recall This Message" button in the "Compose" section.
  3. If none of the above steps work, try resetting Outlook's settings to their default values.

If none of these steps resolve the issue, you can try searching online for more specific solutions or reaching out to Microsoft Support for further assistance.