Outlook email links not opening in chrome

Frustrating! Outlook email links not opening in Chrome can be a pesky issue. Let's troubleshoot together to resolve this problem. Here are some potential solutions:

  1. Check your browser settings:
    • Ensure that Chrome is set as your default browser. You can do this by going to Settings > System > Default apps > Web browser and selecting Chrome.
    • Check if Chrome is set to open links in a new tab or window. You can do this by going to Settings > Advanced > System and selecting "Open links in a new tab" or "Open links in a new window".
  2. Disable any extensions:
    • Try disabling any recently installed extensions in Chrome. Sometimes, an extension can interfere with link opening.
    • To disable an extension, go to Chrome Settings > More tools > Extensions, find the extension you want to disable, and toggle the switch to the "Off" position.
  3. Clear browser cache and cookies:
    • Clearing your browser cache and cookies can resolve issues with link opening. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac) to open the Chrome settings, then select "Clear browsing data" and choose the options you want to clear.
  4. Check for Chrome updates:
    • Ensure that you're running the latest version of Chrome. You can check for updates by going to Settings > Help > About Google Chrome.
  5. Try a different email client:
    • If you're using Outlook Web App (OWA), try accessing your email account through a different client, such as Microsoft Outlook or Mozilla Thunderbird.
  6. Check for Outlook add-ins:
    • If you're using Outlook desktop client, check if any add-ins are interfering with link opening. Try disabling any recently installed add-ins and see if the issue resolves.
  7. Reset Chrome settings:
    • If none of the above steps work, you can try resetting Chrome settings to their default values. Go to Settings > Advanced > Reset and check the box next to "Reset settings to their original defaults". This will reset Chrome settings, but it will not delete your browsing data.
  8. Contact your IT department (if applicable):
    • If you're experiencing this issue in a corporate environment, contact your IT department to see if there are any specific settings or configurations that need to be adjusted.

If none of these solutions work, please provide more details about your environment, such as:

I'll do my best to help you troubleshoot the issue!